Most go-to-market plans are activity lists: ship features, run campaigns, hire SDRs, publish content, sponsor events, redo the website. Those activities can be smart. The problem is that they don’t often add up to a coherent way to win. They’re not a strategy, they’re a plan (at best).
A real GTM strategy is a set of explicit choices and tradeoffs. Your GTM plan is what you do after you have made those choices.
The easiest way to wrap your mind around it is the “strategy choice cascade” from Playing to Win by AG Lafley and Roger Martin. It’s a practical definition of strategy that prevents you from confusing motion with progress.
It also makes GTM measurable because it turns “strategy” into a system you can run weekly.
This article will cover:
- the choice cascade, translated into SaaS GTM decisions
- how to turn those choices into an execution system
- how to avoid the most common activity plan failures
- a free GTM strategy workbook
The core idea is that GTM is a system, not a calendar.
If your GTM is just a set of initiatives, you will eventually get:
- inconsistent messaging
- scattered channels
- constant exceptions in sales
- a roadmap shaped by the loudest deal
- internal conflict about what is working
That isn’t a talent problem. It is a strategy problem. Specifically, a missing set of choices that everyone agrees must be true. Playing to Win fixes this by making you answer five questions in order. If you skip a question, your plan becomes a pile of tactics.
A Quick Disclaimer
Don’t get me wrong. Plans are important too. But if there’s no strategy behind the plan, you’re just throwing spaghetti at the wall. You don’t even know if you want it to stick or not.
So let’s make sure you’ve got your strategy in place before the team starts slinging pasta.
The GTM Choice Cascade
Here’s a version of the Play to Win Cascade of Choices adapted for go-to-market strategy development.
1) What is our winning aspiration?
This is not your mission statement. It’s a concrete definition of what winning looks like in the market over a specific timeframe.
In B2B SaaS, winning usually means:
- becoming the default tool for a specific job in a specific segment
- dominating a workflow (owning the system of record or the “hub”)
- being the best at a high-value outcome (and proving it)
- being the easiest choice with a distribution advantage (rare, but possible)
A useful winning aspiration is both directional and constraining. It should make it easier to say no.
If you can paste your winning aspiration into a sentence that starts with “therefore, we will not…” you’re on the right track.
2) Where will we play?
This is your field of play. In SaaS, “where to play” is not just industry and company size. It is the intersection of segment, use case, and buying context.
At minimum, define:
- your primary segment
- your ICP
- the buying situation that creates urgency
- the core use case
- the environment constraints (e.g., security, compliance, procurement, integrations)
- the channels and motion that fit that environment
This is where Lilia Shirman’s emphasis on relevance helps. Relevance is not a marketing line. It is whether you matter in the customer’s actual world, including their constraints, stakeholders, and processes. If you ignore that context, you will overestimate your “TAM” and underestimate your cost to win. (Read Shirman’s 42 Rules for Growing Enterprise Revenue for more on that.)
Common “where to play” mistakes in SaaS:
- choosing a segment but keeping a one-size-fits-all product, pricing, and sales motion
- trying to be “horizontal” without a specific buying context you dominate
- calling your ICP “marketing leaders” or “finance teams” instead of a situational definition like “teams migrating from spreadsheets to a system of record because they’re at risk of an audit”
3) How will we win there?
This is the mechanism. Not a slogan. Not “best-in-class.” Not “AI-powered.”
A strong “how to win” answers four buyer questions:
- Why you: what distinct value do you deliver that alternatives do not?
- Why now: what makes the change urgent today?
- Why trust: what proof reduces perceived risk?
- Why stick: what makes retention the natural outcome?
Lawrence Friedman’s GTM framing (from Go To Market Strategy) is useful here because it forces alignment: product, market, customer, channel, and value proposition must fit together, and the value proposition must be communicable in the real buying process.
If your value proposition is not sellable by the average rep to the actual buyer in their context, it is not a real “how to win.”
Common mistakes:
- describing features instead of outcomes
- claiming differentiation that is not provable
- choosing a “how” that contradicts your “where” (for example, selling enterprise but relying on a self-serve value story and self-serve onboarding)
- having no retention logic (you can acquire, but you cannot keep)
4) What capabilities must be true?
Capabilities are the repeatable things your company must do well to deliver the promise, at your price, through your chosen motion.
This is where many startups accidentally reveal they do not have a strategy. They have a hope:
- “We’ll do enterprise deals” (without enterprise security, implementation, and enablement)
- “We’ll be PLG” (without activation, lifecycle, and product analytics discipline)
- “We’ll scale through partners” (without partner economics and conflict rules)
Examples of Capability Sets by Motion
Product-led growth capability set:
- activation and onboarding that reliably converts new users into habitual users
- lifecycle messaging and in-product education that reduces time-to-value
- pricing and packaging that aligns value with willingness to pay
- measurement discipline (activation cohorts, retention curves, expansion paths)
Sales-led mid-market or enterprise capability set:
- clear use-case story with ROI proof and stakeholder mapping
- security, compliance, and procurement readiness
- sales enablement that prevents rep improvisation
- implementation and customer success that de-risks adoption
Partner-led capability set:
- partner value proposition and economics that make partners choose you
- enablement that makes partners competent quickly
- rules for deal registration and conflict resolution
- co-selling process that actually moves deals
If your capability set is unclear, your GTM becomes a string of exceptions. Exceptions are expensive. Exceptions destroy margins and morale.
5) What management systems will make this durable?
This is the part most teams skip, and it is why strategy slides die.
Management systems are the operating cadence and decision rules that keep the strategy alive in weekly execution. Without them, your “strategy” is whatever the loudest meeting says it is.
At minimum, define:
A Shared Funnel and Handoff System
- what counts as a real lead in your chosen motion
- what disqualifies a lead
- what the handoff requires (fields, timing, follow-up expectations)
- what conversion rates and cycle lengths you expect
A Weekly GTM Cadence
- pipeline and conversion review tied to the chosen motion
- win-loss review focused on “where to play” and “how to win” signals
- experiment review (few experiments, tied directly to the “how to win” mechanism)
A Launch and Enablement System
- how positioning, messaging, and proof get created and updated
- how sales, marketing, product, and customer success coordinate releases
- how your team prevents random one-off narratives from spreading
Decision Rights
- who can change ICP definition
- who can change pricing and packaging
- who can change channel focus
- what evidence is required to change the strategy
This is also where Shirman’s “relevance is cross-functional” point matters. Relevance is reflected in services, channels, sales process, pricing, and packaging, not just messaging. If management systems only live in marketing, you will never build durable relevance.
The Difference Between a Plan and a Sstrategy
You’re probably working with a plan if:
- your GTM is a list of initiatives without clear tradeoffs
- you say “our ICP is broad” as if that is a strength
- you have multiple motions running at once without separate systems
- marketing and sales argue about lead quality because definitions are fuzzy
- you are constantly optimizing but you’re not
- sure what you’re optimizing for
You’ve got a strategy if:
- you can state where you play and how you win in one minute
- your team can also state it, without improvising
- your roadmap, messaging, and channels clearly reflect those choices
- you have a management cadence that makes drift visible quickly
- you have a “not now” list that protects focus
How to Turn Your Cascade of Choices into a SaaS GTM Execution System
Copy and paste Step 1 into a word processor, or use the Quick Online GTM Strategy Workbook below to build the minimum viable operating system that enforces them.
Step 1: Write the one-page GTM choice sheet
Winning aspiration (12 to 24 months):
One sentence describing what winning looks like in the market.
Where we play:
- Primary segment:
- ICP (who, plus situational trigger):
- Primary use case:
- Environment constraints (security, integrations, procurement, compliance):
- Primary motion:
- Primary channels:
- Not now list (segments, use cases, channels, geos):
How we win:
- Value proposition mechanism (outcome, not features):
- Differentiators (provable):
- Proof points (numbers, logos, artifacts):
- Retention logic (why customers keep and expand):
Capabilities we must be great at:
List five that must be true.
Management system:
- funnel definitions and handoffs:
- weekly cadence:
- launch and enablement process:
- customer feedback loops:
- decision rights:
Step 2: Align the value proposition to the buying context
Do not stop at pain points. Build messaging around the situation the buyer is in, the constraints they face, and the tradeoffs they must justify internally.
Practical approach:
- define 3 to 5 value stories tied to real use cases and triggers
- map each value story to stakeholders (economic buyer, champion, legal, security, ops)
- give sales a talk track that behaves like a conversation, not a pitch deck
If your value story cannot survive procurement scrutiny, it is not enterprise-ready.
If your value story requires a demo to understand, it is not product-led-growth-ready.
Step 3: Pick one primary motion to lead with, then earn the right to add another
Friedman’s GTM work is especially useful when you are tempted to do “all channels.” Multi-channel can work, but only when you understand the economics, coverage model, and operational requirements of each channel.
A clean rule: if you cannot explain the economics, enablement, and conflict rules of a channel in ten minutes, you do not have a channel strategy yet. You have a channel wish.
Step 4: Install a weekly cadence that forces learning
Your cadence should answer two questions every week:
- Are we winning in our chosen field of play?
- Is our “how to win” mechanism being validated or falsified?
Suggested weekly agenda:
- pipeline and conversion review (by stage and by segment)
- win-loss review (what did buyers actually value, what caused losses)
- experiment review (what we tested, what we learned, what we will change)
- enablement feedback (what reps needed, where messaging broke)
- next-week focus (what we will do, and what we will not do)
Step 5: Run a 90-day proving quarter
Your goal for the next quarter is not more activity. It is proof.
Month 1: tighten choices and remove contradictions
- sharpen ICP and buying trigger
- rewrite value stories and proof points
- finalize funnel definitions and handoffs
- instrument the metrics that reflect your chosen motion
Month 2: run a small number of aligned experiments
- two to three experiments tied directly to your “how to win” mechanism
- no random campaigns that are disconnected from the strategy
Month 3: scale the winner and formalize the system
- double down on what the market proved
- strengthen enablement, onboarding, and lifecycle based on evidence
- decide what to cut so focus increases
Quick Online GTM Strategy Workbook
Go-To-Market Choice Sheet
✓ Saved locallyWinning aspiration
Auto-saves as you type.
A Plan is Not a GTM Strategy
Playing to Win gives you the forcing function. Friedman helps you keep those choices aligned to the realities of markets, customers, channels, and sellable value propositions. Shirman reinforces the truth most teams learn late: relevance is cross-functional, and your GTM only works when the whole system supports it.
If your GTM feels chaotic, the fix is clearer choices, tighter tradeoffs, and a management system that makes it obvious when you’re straying from the path.
About Roy Harmon
Roy Harmon is a fractional CMO and marketing strategy consultant who helps SaaS businesses grow. He has worked with multiple startups to drive revenue to seven figures, secure eight-figure funding rounds, and position them for acquisition.
Eric Castelli
CEO, LeadPost
Roy’s talents in marketing, messaging and execution were instrumental in bringing our SaaS solution to market.

